Anomaly Detection for eMobility Operators
Fraudulent charging sessions and hidden anomalies are draining your revenue and damaging user trust - and most systems aren’t catching them.
Spot problems early.
Prevent revenue loss before it starts.
Why This Matters?
Common Issues Faced by CPOs & eMSPs
1. Revenue Leakage from Undetected Fraud
The Problem:
Charging networks are vulnerable to fraud: cloned RFID cards, sessions happening in two locations at once, or implausibly fast travel between stations. These slip through standard monitoring and drain revenue silently.
Our solution
Solidstudio’s anomaly detection module flags abnormal activity automatically. It spots:
Unrealistic travel speeds between stations
Simultaneous charging sessions with the same credentials
Patterns that deviate from normal usage, even if no one’s defined them yet
2. Wasted Time on Manual Session Review
The Problem:
Operators spend hours sifting through logs and spreadsheets trying to spot something that “doesn’t look right.” It’s time-consuming and often misses the mark.
Our solution:
Our ML-driven system automates that analysis. It continuously monitors sessions, learns from past patterns, and flags what’s off. You get fewer false alarms and spend more time fixing issues, not hunting for them.
3. Users Losing Trust in Your Network
The Problem:
When customers see unexpected behavior on their account, like phantom sessions or weird charges, trust evaporates. That leads to churn and negative reviews.
Our solution
By proactively catching suspicious activity, you protect users and boost credibility. Your customers know you’re watching their backs. And they’ll stick around because of it.
4. Limited Insight Into User Behavior
The Problem:
You might see charging data, but without smart analysis, it’s hard to know what’s normal vs. risky. Or spot misuse before it grows.
Our solution:
Beyond fraud, our anomaly detection gives you statistical insight into how people use your network:
Who’s charging longer than usual?
Are there patterns based on time or location?
Which stations see abnormal spikes or drops?
These insights can help you plan pricing, infrastructure, and maintenance better.
5. Rigid Systems That Don’t Flex with Your Needs
The Problem:
Legacy or out-of-the-box platforms don’t let you customize fraud detection or add new rules as your network evolves.
Our solution
We built this module to be modular:
Plug it into your CPO or EMSP stack
Use it standalone via API
Add your own detectors or thresholds as needed
It’s flexible, future-proof, and made for evolving operations.
How It Works, Without the Hype
Powered by ML
Combines spatial detection (like Haversine distance) with statistical tools (Z-score, IQR)
Modular Design
Detector-based system lets you mix, match, and extend
Alerts in Real Time
Get notified the moment a session breaks the rules
What Can Solidstudio Do for You?
eMobility Consulting
Expert Guidance Through the EV Charging Digital Ecosystem.
Charging Points Migration
Rfficient transition to a platform that meets unique business goals.
EV Charging Solutions
Unlock eMobility Potential with Custom Software.
Licensing EV Charging Software
With a license you become the sole owner of the solution.
Solidstudio's Solutions
OCPP Gateway
This solution guarantees seamless communication between various charging stations, fulfilling interoperability requirements.
Ready to See What You’re Missing?
Let our anomaly detection system do the heavy lifting.
Catch fraud early, protect your users, and make smarter decisions.
Schedule a call!
Solidstudio sp. z o. o.
ul. Karmelicka 27/101, 31-131 Cracow, Poland
With years of experience in the eMobility sector, Solidstudio stands out as a leader in providing innovative solutions tailored to the needs of CPOs and related companies. Our commitment to customer support ensures you have the guidance needed every step of the way.
Awards:
ISO 27001 Certified
